Privacy policy
Last updated: August 27, 2026
Campus Zone operates this online store and website ("Services"), powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit, shop, or contact us.
Please read this policy carefully. By using our Services, you confirm that you have read and understood it.
Personal Information We Collect
We collect information that identifies or can reasonably be linked to you. This depends on how you use our Services and where you live. We may collect:
- Contact details — name, address, phone number, and email address.
- Financial information — payment card details, transaction history, and payment confirmation.
- Account information — username, password, and preferences.
- Transaction information — items viewed, added to cart, purchased, returned, or cancelled.
- Communications — messages you send us, such as support enquiries.
- Device information — IP address, browser type, and unique device identifiers.
- Usage information — how and when you interact with our Services.
Where We Get Your Information
We collect personal information from the following sources:
- Directly from you — when you create an account, make a purchase, or contact us.
- Automatically — through cookies and similar technologies when you use our Services.
- From service providers — third parties who help us run our business.
- From partners or other third parties — where permitted by law.
How We Use Your Information
We use your personal information to:
- Provide and improve our Services — process orders, manage your account, arrange shipping, handle returns, and personalise your experience.
- Marketing and advertising — send promotional emails and show relevant ads based on your activity.
- Security and fraud prevention — protect your account and detect suspicious activity. Keep your login details private and do not share them with anyone.
- Customer support — respond to your queries and maintain our relationship with you.
- Legal compliance — meet legal obligations and respond to lawful requests from authorities.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- With Shopify and service providers (e.g. payment processors, fulfilment, cloud storage, and IT support).
- With marketing partners to show you relevant advertising. This includes Shopify-supported personalised advertising based on your activity across merchants and websites.
- When you request or consent to sharing, such as when using social media integrations.
- With our affiliates or within our corporate group.
- In connection with a business transaction, legal obligation, or to enforce our terms and protect our rights.
Our Relationship with Shopify
Our Services are hosted by Shopify. Information you submit may be shared with Shopify and processed in countries other than where you live.
Shopify may use data from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify is responsible for processing your personal information.
To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Links
Our Services may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Review the privacy policies of any third-party sites you visit. Sharing information on public platforms may make it visible to others beyond our control.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from minors.
If you believe your child has provided us with their information, please contact us and we will delete it. We do not sell or share personal information of individuals under 16 years of age.
Security and Retention
We take reasonable steps to protect your information, but no system is completely secure. Avoid sending sensitive information over unsecured channels.
We keep your personal information for as long as needed — to maintain your account, provide Services, meet legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Access / Know — request access to the information we hold about you.
- Delete — request that we delete your personal information.
- Correct — request corrections to inaccurate information.
- Portability — request a copy of your data or ask us to transfer it.
- Communication preferences — unsubscribe from marketing emails at any time using the link in our emails.
To exercise your rights, contact us using the details below. We may need to verify your identity first. You may also appoint an authorised agent to act on your behalf.
We will not discriminate against you for exercising your rights and will respond within the timeframes required by law.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to and processed in countries outside of South Africa.
Where we transfer data out of the EEA or UK, we use recognised safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
We will notify you of significant changes as required by applicable law.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Phone: +27 67 801 6172
- Email: campuszone26@gmail.com
- Address: Campus Zone, 276 Fox Street, City and Suburban, Johannesburg, Gauteng, 2094, South Africa